人工智能在在線教育領域的應用有很多潛力，可以提供更具個性化和互動性的學習體驗。
AI Hotel 智慧酒店
酒店餐飲服務Certering Servise
酒店前枱 Hotel Front Desk
- 1)智能客房控制系统
- Intelligent room control
- 2)在酒店中如何使用人臉識別技術
- How to use facial recognition technology in hotels
- 3)打造智能客房服務
- Create smart room service
- 4)酒店智能安全系統
- Hotel intelligent security system
- 5)利用數據分析和預測來提高營業收入
- Utilize data analysis and forecasting to increase operating income
- 6)如何通過AI技術完備智能客房清潔
- How to complete smart room cleaning through AI technology
酒店前枱 Hotel Front Desk
酒店餐飲服務Certering Servise
酒店前枱 Hotel Front Desk
酒店前台是酒店運營中非常重要的部門之一，承擔著多項關鍵職責。他們的工作對於客人的入住體驗和酒店運營的順利進行至關重要。
The hotel front desk is one of the very important departments in hotel operations and undertakes many key responsibilities. Their work is critical to the guest experience and the smooth running of hotel operations.
酒店餐飲服務Certering Servise
酒店餐飲服務Certering Servise
酒店房務與保安Housekeeping and Security
酒店餐飲服務在酒店業中具有重要的地位和作用。它不僅提供方便和便捷的用餐選擇，還可以提升客人的入住體驗、豐富酒店業務多樣性、增加額外收入來源，並提供社交和交流的場所。酒店需要重視和投資餐飲服務，以滿足客人的需求，並提供高品質的餐飲體驗。
Hotel catering services have an important position and role in the hotel industry. Not only does it provide convenient and accessible dining options, it also enhances the guest experience, diversifies hotel business, adds additional revenue streams, and provides a place to socialize and network. Hotels need to pay attention and invest in food and beverage services to meet the needs of guests and provide a high-quality dining experience.
酒店房務與保安Housekeeping and Security
酒店房務與保安Housekeeping and Security
酒店房務與保安Housekeeping and Security
房務與保安
房務部門負責維護酒店客房的清潔和整潔，以確保客人有一個舒適和愉快的住宿體驗。
保安部門負責維護酒店的安全和秩序，確保客人和酒店資產的安全。
酒店的房務和保安部門通常密切合作，以確保酒店運營的順利和客人的滿意度。
Housekeeping and Security
Housekeeping is responsible for maintaining the cleanliness and tidiness of hotel rooms to ensure guests have a comfortable and enjoyable stay.
The Security Department is responsible for maintaining the safety and order of the hotel, ensuring the safety of guests and hotel assets.
A hotel's housekeeping and security departments often work closely together to ensure smooth hotel operations and guest satisfaction.
會議展覽業 Convention& Exhibition
酒店房務與保安Housekeeping and Security
會議展覽業 Convention& Exhibition
當今的會議展覽業面臨著許多機遇和挑戰，需要緊跟行業發展的腳步，不斷創新和適應變化。對於會議展覽的策劃和組織者來說，關注行業趨勢、提供創新的體驗和服務，以及與技術和可持續發展相結合，將是保持競爭力和成功的關鍵。
Today's conference and exhibition industry is facing many opportunities and challenges, and needs to keep up with the pace of industry development, constantly innovate and adapt to changes. For conference and exhibition planners and organizers, paying attention to industry trends, providing innovative experiences and services, and integrating with technology and sustainable development will be the key to staying competitive and successful.
領導藝術 The Art of Leadership
酒店房務與保安Housekeeping and Security
會議展覽業 Convention& Exhibition
領導藝術是指在酒店、餐飲和旅遊等行業中，有效地管理和領導團隊，提供卓越的客戶體驗和服務。通過運用這些領導藝術，領導者可以有效地管理和領導團隊，在款待業中提供卓越的客戶體驗和服務。
The art of leadership refers to effectively managing and leading teams to provide excellent customer experience and service in industries such as hotels, catering and tourism. By applying these leadership arts, leaders can effectively manage and lead teams to deliver exceptional customer experience and service in the hospitality industry.
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卓越服務Excellent Service
卓越服務Excellent Service
卓越服務Excellent Service
我們將一起探討如何提升服務質量與客戶體驗。在競爭激烈的市場中，優質的服務和卓越的客戶體驗是企業取得成功的關鍵。讓我們一起了解一些關鍵策略。
We will discuss together how to improve service quality and customer experience. In a highly competitive market, high-quality service and excellent customer experience are the keys to a business's success. Let's go over some key strategies together.
食品安全Food Safety
卓越服務Excellent Service
卓越服務Excellent Service
食物衛生在酒店和旅遊行業中具有極其重要的地位。酒店應該建立完善的食品安全管理體系，加強員工培訓和監督，並與相關部門合作，確保食物的安全健康和衛生。
Food hygiene plays an extremely important role in the hotel and tourism industry. Hotels should establish a sound food safety management system, strengthen staff training and supervision, and cooperate with relevant departments to ensure food safety, health and hygiene.
英式管家 British butler
卓越服務Excellent Service
婚禮統籌師課程Wedding Planner
视频内容 Video Content
- 1)提供個人化服務
- Provide personalized services
- 2)提供智慧預測和建議
- Provide intelligent predictions and suggestions
- 3)提供自動化和智慧控制
- Provide automation and intelligent control
- 4)提供全天候的服務支援
- Provide round-the-clock service support
- 5)虛擬實境和擴增實境
- Virtual reality and augmented reality
- 6)禮儀和溝通技巧
- Etiquette and communication skills
- 7)旅遊管理和行程規劃
- Travel management and itinerary planning
- 8)文化和歷史知識
- Cultural and historical knowledge
- 9)安全與保障
- Safety and Security
- 10)藝術品鑑定
- Art appraisal
婚禮統籌師課程Wedding Planner
款待業高级培訓師Hospitality Senier Trainner
婚禮統籌師課程Wedding Planner
视频内容 Video Content
- 1)最新婚禮市場需求及趨勢
- The latest wedding market needs and trends
- 2)婚禮統籌師的角式和功能
- The Role and Function of a Wedding Coordinator
- 3)與新人會議蒐集資料及建議要訣
- Meeting with newcomers to collect information and give tips
- 4)主題婚禮的不同風格和習俗的創意
- Ideas for different styles and customs for themed weddings
- 5)婚禮，婚宴場地的硏究
- Wedding and wedding venue research
- 6)婚禮和婚宴的財務規劃
- Financial Planning for Weddings and Receptions
- 7)婚紗選擇和婚禮照片拍攝
- Wedding dress selection and wedding photo shoot
- 8)如何規劃海外婚禮
- How to plan an overseas wedding
- 9)中式的婚禮婚宴
- Chinese wedding banquet
- 10)司儀技巧
- MC skills
- 11)婚禮策劃業務的創意和經營
- Creativity and Operation of a Wedding Planning Business
- 12)如何運用AI在婚禮和婚宴
- How to use AI in weddings and banquets
飯店培訓師Hotel Trainner
款待業高级培訓師Hospitality Senier Trainner
款待業高级培訓師Hospitality Senier Trainner
视频内容 Video Content
- 1)訓練員工的目的
- The purpose of training employees
- 2)訓練員工的好處
- Benefits of training employees
- 3)訓練員工的方法
- How to train employees
- 4)優秀培訓師的特質
- Traits of a good trainer
- 5)訓練成本的預算
- Training cost budget
- 6)四階段的訓練方法
- Four-stage training method
- 7)評估訓練成果的有效方法
- An effective way to evaluate training results
- 8)培訓新員工的方法和進度表
- Methods and schedule for training new employees
- 9)如何成為一名摸範培訓師
- How to become a model trainer
- 10)如何使用AI技術提高訓練的效能
- How to use AI technology to improve training efficiency
款待業高级培訓師Hospitality Senier Trainner
款待業高级培訓師Hospitality Senier Trainner
款待業高级培訓師Hospitality Senier Trainner
视频内容 Video Content
- 1)當今款待業的培訓與發展趨向
- Today’s training and development trends in the hospitality industry
- 2)培訓與發展是投資
- Training and development is an investment
- 3)AI高科技的培訓
- AI high-tech training
- 4)培訓培訓師
- Train the trainer
- 5)委託培訓的利弊
- Pros and cons of commissioned training
- 6)明確部門，企業，區域或集團培訓
- Define departmental, corporate, regional or group training
- 7)學習增強學員批判性思考和學習動機的技巧
- Learn techniques to enhance students’ critical thinking and learning motivation
- 8)選擇合適的互動教學方式
- Choose the right interactive teaching method
- 9)在課堂上展現有效的個人演講風格
- Demonstrate effective personal presentation style in the classroom
人工智能在在線教育領域的應用有很多潛力，可以提供更具個性化和互動性的學習體驗。
人力资源Human Resources
人力资源Human Resources
人力资源Human Resources
视频内容 Video Content
- 1)人力資源多元化與包容性
- HR Diversity and Inclusion
- 2)技術和數位化
- technology and digitalization
- 3)靈活和彈性工作
- Flexible and flexible working
- 4)員工福利和工作滿意度
- Employee benefits and job satisfaction
- 5)培訓和發展
- Training and development
- 6)款待業的人員健康與安全
- People Health and Safety in Hospitality
- 7)款待業當今招募的管道和方法
- Pipelines and Methods for Recruiting in the Hospitality Industry Today
- 8)如何繕寫個人申請職位履歷
- How to write a resume for a job application
- 9)面試注意事項
- Interview notes
- 10)當今求職透過那些管道和方法
- What channels and methods are used to find jobs today?
- 11)如果用AI打造人力資源系統
- If AI is used to build a human resources system
- 12)各國和不同地區的勞工法例
- Labor laws in various countries and regions
- 13)不同國家對僱員的解僱，退休福利和長期服務金法例
- Dismissal, retirement benefits and long service payment laws for employees in different countries
酒店會計HotelAccounting
人力资源Human Resources
人力资源Human Resources
视频内容 Video Content
- 1)管理酒店各項收入記錄
- Manage hotel revenue records
- 2)管理和追蹤酒店的各項成本
- Manage and track hotel costs
- 3)制定財務報表
- Prepare financial statements
- 4)酒店財務預算和預測
- Hotel financial budgets and forecasts
- 5)會計的稅務管理
- Accounting and Tax Management
- 6)最新會計系統
- Latest accounting system
- 7)國際基本認可會計師資格
- International Basic Recognized Accountant Qualification
- 8)酒店業會計職業前景
- Accounting Career Prospects in the Hospitality Industry
酒店營销HotelMarketing
人力资源Human Resources
酒店博彩業Hotel and gaming industry
视频内容 Video Content
酒店營销HotelMarketing
- 1)酒店必須建立一個強大的品牌形象
- Hotels must build a strong brand image
- 2)酒店必須了解目標市場和需求
- Hotels must understand their target market and needs
- 3)利用多種管道和策略
- Leverage multiple pipelines and strategies
- 4)提供優質的客戶服務
- Provide excellent customer service
- 5)促銷活動和獎勵計劃
- Promotions and Reward Programs
- 6)持續改進和創新
- Continuous improvement and innovation
- 7)發展人工智慧的營銷
- Developing artificial intelligence marketing
- 8)在酒店發展多元化服務
- Develop diversified services in hotels
- 9)酒店VIP俱樂部
- Hotel VIP Club
- 10)如何超越對手，爭取市場份額
酒店博彩業Hotel and gaming industry
酒店設備和規劃Hotel Equipment and planning
酒店博彩業Hotel and gaming industry
视频内容 Video Content
- 1)賭場設施
- Casino facilities
- 2)博彩酒店的住宿
- Gaming hotel accommodation
- 3)博彩酒店的餐飲服務
- Food and beverage services at gaming hotels
- 4)博彩酒店提供娛樂活動和表演
- Gaming hotels offer entertainment and shows
- 5)博彩酒店的顧客獎勵計劃
- Gaming hotel guest rewards program
- 6)博彩業務受法律監管
- Gambling operations are regulated by law
- 7)博彩酒店業人員編制和培訓
- Gambling and Hospitality Industry Staffing and Training
- 8)不能單一依賴博彩業，要採取綜合發展策略
- We cannot rely solely on the gaming industry, we must adopt a comprehensive development strategy
- 9)全球大型博彩酒店
- The world's largest gaming hotel
- 10)澳門博彩產業簡析和著名賭場
- A brief analysis of Macau’s gaming industry and famous casinos
- 11)博彩旅遊業未來的出路
- The future of gaming tourism
酒店設備和規劃Hotel Equipment and planning
酒店設備和規劃Hotel Equipment and planning
酒店設備和規劃Hotel Equipment and planning
视频内容 Video Content
- 1)各項設備及採購
- Various equipment and procurement
- 2)客房各項設備種類及採購注意事項
- Types of guest room equipment and purchasing considerations
- 3)餐飲及廚房各項設備種類及採購注意事項
- Catering and kitchen equipment types and purchasing considerations
- 4)使用最先進會議和娛樂設備
- Use state-of-the-art conference and entertainment equipment
- 5)使用入住，離店，預定，諮詢和送餐機器人設備
- Use check-in, check-out, reservation, consultation and food delivery robot equipment
- 6)飯店保全設備與重要性
- Hotel security equipment and its importance
- 7)洗衣房及各項清潔用品設備
- Laundry room and various cleaning supplies and equipment
- 8)辦公室設備和促進行銷的人工智慧設備
- Office equipment and artificial intelligence devices to facilitate marketing
- 9)各項設備預算及預測規劃
- Various equipment budgets and forecast planning
入職員工訓練 New Staff Training
酒店設備和規劃Hotel Equipment and planning
酒店設備和規劃Hotel Equipment and planning
视频内容 Video Content
酒店入職員工訓練
Hotel New Employee Training
- 1)房間預訂員
- Hotel Room Reservation Agent
- 2)前台接待員
- Hotel Front Desk Receptionist
- 3)行李員
- Hotel Bellman
- 4)總機話務員
- Hotel PBX Operator
- 5)設備維修工
- Hotel Maintenance Technician
- 6)客房服務生
- Hotel Room Service Attendant
- 7)公共區域清潔工
- Hotel Public Area Cleaner
- 8)洗衣部員工
- Hotel Laundry Staff
- 9)餐廳服務生
- Restaurant Waiter
- 10)餐桌擺設員
- Table Setter
- 11)宴會服務生
- Banquet Waiter
- 12)酒席傳菜員
- Banquet Waiter
水療中心SPA Centre(phydrotherapy）
水療中心SPA Centre(phydrotherapy）
水療中心SPA Centre(phydrotherapy）
视频内容 Video Content
- 1)水疗法的起源
- The Origin of Hydrotherapy
- 2)水療的哲學
- Spa philosophy
- 3)水療文化的歷史
- The history of spa culture
- 4)現代水療中心
- Modern spa
- 5)水療業趨勢分析
- Spa Industry Trend Analysis
- 6)水療服務和體驗
- Spa services and experiences
- 7)無形服務與有形產品
- Intangible services and tangible products
- 8)水療兌現服務承諾
- Spa delivers on service promises
- 9)水療傳統、治療方法和術語
- Spa traditions, treatments and terminology
- 10)水力按摩對身體有什麼具體的好處？
- What specific benefits does hydromassage have on the body?
- 11)世界著名水療中心
- world famous spa
- 12)香薰治療和水療中心的關係
- The relationship between aromatherapy and spa
- 13)水療中心的商業知識與法規
- Spa business knowledge and regulations
- 14)人工智能应用在水疗服务
- Artificial Intelligence Application in Spa Services
月嫂課程Confinement Course
水療中心SPA Centre(phydrotherapy）
水療中心SPA Centre(phydrotherapy）
视频内容 Video Content
- 1)孕婦的護理
- Pregnant woman care
- 2) 嬰兒護理
- baby care
- 3) 嬰兒奶粉和奶瓶的選擇與消毒
- Selection and sterilization of infant milk powder and bottles
- 4)小兒營養與餵養
- Pediatric Nutrition and Feeding
- 5) 坐月湯水及藥膳食療
- Confinement soup and medicated dietary therapy
- 6) 注意孕婦產前產後的情緒
- Pay attention to the emotions of pregnant women before and after delivery
- 7)月嫂的道德與責任
- Morality and responsibility of confinement nanny
育嬰師Nursery Teacher
水療中心SPA Centre(phydrotherapy）
育嬰師Nursery Teacher
视频内容 Video Content
- 1)嬰兒教育學
- infant pedagogy
- 2)嬰兒營養學
- infant nutrition
- 3)嬰兒心理學
- infant psychology
- 4)嬰兒解剖及生理學
- Infant Anatomy and Physiology
- 5)兒科--嬰兒保健餵食、疾病防護
- Pediatrics--Infant health care feeding, disease protection
- 6)產科--臨產分娩及新生兒護理、照料
- Obstetrics - labor and delivery and newborn care and care
- 7)相關法律、法規知識
- Knowledge of relevant laws and regulations
- 8)育嬰師應具備的職業道德與價值
- Professional ethics and values that nanny should possess
- 9)育嬰師的就業前景
- Employment prospects for nannies
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養老酒店 Pension Hotel
國際性酒店 International Hotel
育嬰師Nursery Teacher
视频内容 Video Content
- 1)養老型酒店的概念
- · Concept of PENSION hotel
- 2)養老型飯店的開創
- · Creation of PENSION hotel
- 3)養老型飯店的標準
- · Standards for PENSION hotels
- 4)養老型飯店要求舒適的居住生活環境
- · PENSION hotels require comfortable living environment
- 5)養老型飯店要求科學的健康體檢服務
- · PENSION hotels require comfortable living environment
- 6)養老型飯店要求及時的醫療救護服務
- · PENSION hotels require comfortable living environment
- 7)養老型飯店要求完整的復健療養服務
- PENSION hotels require complete rehabilitation services
- 8)養老型飯店要求豐富的文化娛樂生活
- · PENSION hotels require rich cultural and entertainment life
- 9)養老型飯店要求專業的投資理財服務
- PENSION hotels require professional investment and financial management services
- 10)如何在養老酒店中運用AI技術
- · How to use AI technology in PENSION hotelsese
郵輪旅遊 Cruise Vacation
國際性酒店 International Hotel
國際性酒店 International Hotel
视频内容 Video Content
- 1)郵輪船隊
- Cruise ship fleet
- 2)郵輪船隻規模,特色與品牌
- · Cruise ship size, features and brands
- 3)郵輪旅遊體驗
- · Cruise travel experience
- 4)航線和目的地
- · Routes and destinations
- 5)餐飲和娛樂
- Dining and entertainment
- 6)郵輪上的賭場
- Casino on board the cruise ship
- 7)優質的客戶服務
- · Excellent customer service
- 8)郵輪業務可持續的發展
- · Sustainable development of cruise business
- 9)東南亞和中國的郵輪業務
- Cruise business in Southeast Asia and China
- 10)當今世界大型郵輪服務公司
- · The largest cruise service company in the world today
- 11)郵輪上的安全措施與衛生
- · Safety measures and hygiene on board cruise ships
- 12)歷史上泰坦尼克號的教訓
- · Lessons from the Titanic in history
- 13)郵輪上最先進的通訊設備
- · State-of-the-art communication equipment on board the cruise ship
- 14)郵輪業的投資與前景
- Investment and prospects of the cruise industry
國際性酒店 International Hotel
國際性酒店 International Hotel
國際性酒店 International Hotel
视频内容 Video Content
- 1)酒店全球化的趨勢
· The trend of hotel globalization
- 2)品牌連鎖酒店的興起
· The rise of branded hotel chains
- 3)全球大型連鎖酒店
· The rise of branded hotel chains
- 4)酒店業的合併與收購
· Mergers and acquisitions in the hotel industry
- 5)酒店業與國際旅遊
· Hospitality and international tourism
- 6)各國政府對酒店業的規範與支持
- Government regulations and support for the hotel industry
- 7)國際旅館融資與危機管理
· International hotel financing and crisis management
- 8)酒店業的開發總體規劃和估算
· Development master planning and estimating for the hotel industry
- 9)國際酒店人力資源的文化差異與管理
· Cultural differences and management of human resources in international hotels
- 10)各國工會組織
- National trade union organizations
- 11)特許經營和管理合約
· Franchising and management contracts
- 12)投資國際酒店的前景預測
- Forecast on the prospects of investing in international hotels
- 13)全球酒店集團25強排名
· Ranking of the top 25 hotel groups in the world
- 14)AI在國際廣酒店內所發揮作用
- The role of AI in the international hotel
•
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關於我們
北美教育學院North American Education Institute,
北美教育學院North American Education Institute,
北美教育學院North American Education Institute,
加拿大北美教育學院North American Education Institute, 簡稱NAEI 於1999年合法註冊於加拿大溫哥華，專門針對酒店從業人士和餐旅相關科系學員提供酒店培訓(Hospitality Training ) 和推廣酒店認證服務。更於2003以來，成為美國酒店業協會教育學院（AHLEI）香港、臺灣、澳門合法授權唯一酒店認證代理，並以推廣國際認證，提升酒店優質服務為首要。
迪拜皇冠假日總經理Georges Farhat 說 “AHLEI課程不僅提高一個人的知識來實現卓越運營，他們還鼓勵建立高績效文化，不僅為自己，而是為整個團隊。”
加拿大北美教育學院North American Education Institute不僅致力於酒店培訓(
加拿大北美教育學院North American Education Institute, 簡稱NAEI 於1999年合法註冊於加拿大溫哥華，專門針對酒店從業人士和餐旅相關科系學員提供酒店培訓(Hospitality Training ) 和推廣酒店認證服務。更於2003以來，成為美國酒店業協會教育學院（AHLEI）香港、臺灣、澳門合法授權唯一酒店認證代理，並以推廣國際認證，提升酒店優質服務為首要。
迪拜皇冠假日總經理Georges Farhat 說 “AHLEI課程不僅提高一個人的知識來實現卓越運營，他們還鼓勵建立高績效文化，不僅為自己，而是為整個團隊。”
加拿大北美教育學院North American Education Institute不僅致力於酒店培訓(Hospitality Training )，更將國際認證課程推廣延伸至行政管家、產後居家照護師／（月嫂）、民宿經營與管理、形象顧問等個人化貼身服務的專業產業課程。學院擁有20年的酒店培訓經驗同時也整合了港、澳、台各種服務產業的資源，協同合作夥伴致力推廣各種服務領域公認的培訓品質認證。
我們的使命
北美教育學院North American Education Institute，簡稱NAEI 提供國際認可的美國酒店業協會教育學院（AHLEI）優質酒店認證。作為AHELI香港、臺灣和澳門的獨家代理，北美教育學院與其他教育機構、培訓師和政府機構建立夥伴關係，為款待行業進行標準化、國際化的培訓服務，並期盼透過產業資源的整合，為學員提供更優質的培訓服務，為產業培育更多的人才。 您的業務提供哪些令人期待的服務？請在這裡說明。
通過考试，獲取證書
北美教育學院North American Education Institute,
北美教育學院North American Education Institute,
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